New System Highlights:

• Compset Index. You can now view and benchmark your hotel's performance vs. your competitor in an easy to understand graphical format.
• Sentiment Analysis. The tool provides the sentiment of your guests in the reviews for different categories such as service, value, location, etc. or for specific  keywords.  With the new sentiment analysis, you can now determine the attitude of guests towards their stay and specific hotel amenities.
• Reviews Analysis. Analyze your reviews and see how your hotel is performing against your competitors in categories such as cleanliness, hotel condition, service, comfort, location, and value.
• Top Keywords Analysis. eBuzz Connect's powerful reporting provides invaluable insights for sales and marketing. Tap into what's working by viewing the top trending keywords that can be incorporated in your hotel's online and offline channels, including website, social media, videos, and brochures.
• Top Channel Analysis. Do you know exactly what channels your guests are using to share their travel experiences? The top channel analysis dashboard pinpoints the channels most used by your target market, allowing you to focus on the ones that can have the highest impact on your ROI.
• New Channels. eBuzz Connect is going global! Our tool now includes international channels to cover European, South and North American, and Latin American markets, such as TripAdvisor.com.br, Malapronta.com.br, Decolar.com, Mundi.com.br, Laterooms.com, Zoover.com, etc.